Your
Success is
Our Success
The single most important success criteria of any new technology
platform is user adoption. Don’t worry, we’ve got your back. Our team of
experts are on hand to help you with a structured process for
implementation, follow-up, support and service.
Here’s what you can expect when
you become a Digizuite customer
Your own dedicated technical account manager
We believe that people are more than just a number, so you won’t find yourself in a support queue.
From the very beginning of your project, you will get a dedicated and skilled Technical Account Manager. In that way, we ensure that you have someone who is close to you and a team of experts who knows your installation inside out – and someone who understands your business goals, not just your tech stack.
Tailored implementation packages that match your needs
All enterprises are different – with different processes and tools. That’s why a one-size-fits-all implementation method is never the answer.
At KeyShot, you get a tailor-made solution that helps you meet your business goals. We work closely with global delivery partners who have extensive experience with digital transformation and digital asset management implementations. If you need access to experts within data management, taxonomy or content standards, we have a team of partners on hand, and ready to help
A Team that Has
Your Back
People come and people go. And when that happens, it can be a real pain when key knowledge leaves a team. But don’t worry. If this happens, we’re on hand to help.
Because we know your installation and setup so well, we can assist in training new members of your team, answer questions or handle issues so that you don’t experience any critical impacts to your business.
Buying a DAM is going to open up a whole new world of ways in which you can power your digital transformation. Having skilled team members who can identify ways in which your DAM can solve business challenges is crucial for success.
We go beyond the basic training and offer customized training and adoption services to enable your organization to realize the desired outcome. This allows your team to grow professional skills, either in the technical area or in the business analyst area. At the same time, your team becomes self-sustaining.
Help to expand into
the omnichannel
If you want a DAM platform, chances are that you have ambitions of expanding into the omnichannel or other departments. We can help you get there faster. As part of your implementation, we offer a to assess your Martech stack readiness and provide our expertise and guidance for you to build a roadmap and phasing to guide your future expansion path.
24/7 support
Enterprise business is round the clock. And when you work around the clock, so do we. If anything critical arises, regardless of the time of day or night, rest assured that we’re here to help.
For those who want it, KeyShot offers an end-to-end service catalogue that spans from new features to cloud operational management.
Quotes from customers
who have enjoyed our services
““The implementation was a collaborative effort. We didn’t just get an out-of-box solution. The Digizuite team did a lot of research upfront and helped us to set up the right metadata fields.””
“[The bigger plans involve Digizuite helping] us to coordinate a new visual identity, as the global business works to implement a refreshed corporate brand in the coming year.””
Lonza